Frequently asked questions

ConvoCopilot is a language copilot for iOS and Android. Build a personal phrase library, practice listening and speaking with flashcards and AI-guided practice, take a language level assessment, and when you need it, use live translation and reply help in dual view, multi-device, or listening mode.

You can save and organize your own phrases, play them with text-to-speech, and drill with flashcards in both directions (for example, hear the phrase and recall the meaning, or read the meaning and say the phrase aloud). AI practice simulates conversation with feedback, and the language level assessment helps you benchmark skills over time.

Dual view is for one phone between you in a face-to-face conversation: each person reads their side from opposite ends of the device. Multi-device connects separate phones in the same live session with up to 5 participants including the host. Listening mode focuses on one-way understanding when you mostly need to follow what is being said.

With the default setting, your speech is transcribed through your session after you finish each phrase. Realtime mode streams audio while you speak so text can appear as you go. ACUs (AI compute units) are spent faster in realtime mode than in the default setting.

ConvoCopilot supports many languages—typically 30 or more for practice, translation, and TTS, depending on provider and device availability. Choose your languages in the app settings.

On mobile, your conversation history for browsing and search is stored locally on your device. Depending on your speech-to-text settings, audio may be transcribed on-device, sent through your session for server transcription, or sent to Soniox’s cloud; we do not retain raw STT audio as a permanent archive. For AI practice, encoded turn audio may be held briefly on our servers until that turn's feedback completes (see the Privacy Policy). Message text for your live session is also held temporarily on our servers while the session is active and for a short period after everyone disconnects, then removed automatically. We do not use your conversations to train AI models. See the Privacy Policy for full detail.

AI-powered features use a monthly ACU (AI compute units) budget. Every subscription tier includes the full app; Free, Plus, and Pro differ by the monthly ACU allowance. At the beginning of each month, your included ACU resets to that allowance; unused included ACU does not roll over to the next month. In the app you can also buy one-time bonus ACU packs: bonus ACU does not expire and is used after your monthly budget runs out. The app shows usage so you can see how your budget is spent.

Purchases run through the Apple App Store or Google Play. Manage renewal, cancellation, and refunds in that store’s subscription settings. ConvoCopilot cannot cancel a subscription on your behalf.

Open ConvoCopilot and go to Settings > Account, then use Delete account in the danger zone. For step-by-step instructions (including clearing local data first if you want everything removed from the device), see the delete account page.

Microphone access powers speech recognition, recording, and live conversation features. If you previously denied access, you can enable it again in your device settings for ConvoCopilot.

On iPhone, ConvoCopilot uses Apple’s downloadable built-in voices. Third-party apps cannot use Siri voices. For setup steps, see iPhone voice help.

Email [email protected] or visit the Support page for billing, bugs, and product questions.